Sewage Backup Cleanup in Arizona
Overflowing toilets, floor drains and backed up sewer lines need protective gear and proper disinfection.
Call now. We answer.
Tell the operator what happened and whether water is still running. You will be connected with an independent local company.
623.310.1555Phone line open 24 hours a day, every day
- Give your city and nearest cross streets
- Say what happened and if water is still running
- Ask the company about its license and insurance
Quick answer
Sewage is classified as Category 3 water under the ANSI and IICRC S500 standard and can carry bacteria and viruses. Keep people and pets out, do not use drains, avoid contact and call a company that handles contaminated water. Porous materials that touched sewage usually must be removed.
First steps
- Stop using sinks, toilets, showers and washing machines.
- Keep children, pets and anyone with a weak immune system out of the area.
- Do not try to clean it with a household wet vac.
- Turn off power if water has reached outlets.
- Call a plumber for the blockage and a cleanup company for the contamination.
What professional cleanup includes
- Extraction of contaminated water
- Removal of carpet, pad, drywall and insulation that cannot be cleaned
- Cleaning and disinfecting of hard surfaces
- Drying and air filtration
- Verification that the area is safe to rebuild
Why this is not a DIY job
Standards such as ANSI and IICRC S500 and S540 describe the safety practices professionals follow. Protective equipment, containment and proper disposal are not optional. Read our guide on what to do after a sewage backup and our biohazard cleanup page.
Call to be connected with an independent company. We do not do the work ourselves.
Frequently asked questions
Is sewage backup covered by insurance?
Often only with a water backup endorsement. Standard policies commonly exclude it, so check your policy.
Who is responsible, me or the city?
If the blockage is in the public main, the city or utility may be involved. If it is in your lateral line, you are generally responsible. A plumber can tell you where it is.
Can carpet be saved after sewage?
In most cases no. Porous materials exposed to sewage are removed and replaced.
How long before I can use the room again?
After removal, disinfection and drying are complete and the company confirms it is safe. Timing depends on the size of the loss.
Water is spreading right now? Do not wait.
Every hour of standing water pushes moisture further into the structure. Call now and get connected.