Quick answer
Most standard homeowners policies cover sudden and accidental water damage, such as a burst pipe or a failed appliance hose. They usually exclude flood from outside water, long term leaks and seepage, and damage from poor maintenance. Sewer backup is often an optional add on. Your own policy language decides, so read it and ask your insurer.
The general rule
Homeowners insurance is built around events that are sudden and accidental. A pipe that bursts on a cold night, a water heater that ruptures or a dishwasher hose that lets go are classic examples. A leak that drips slowly for months behind a wall is usually treated differently, because policies commonly exclude continuous or repeated seepage and damage caused by wear, deterioration or neglect.
This guide is general information. Policies differ by company, by endorsement and by year, so the only answer that counts is the one in your own policy and from your insurer.
What is commonly covered
- Sudden discharge from a plumbing system, such as a burst pipe or a failed supply line
- Sudden leaks from appliances such as water heaters, dishwashers and washing machines
- Water from a roof opening created by a covered cause, such as wind or hail damage
- Reasonable emergency steps to protect the property from further damage
- In many policies, the cost of tearing out and replacing parts of the building to reach a hidden leak
What is commonly excluded
- Flood, meaning surface water or rising water from outside, including storm runoff and overflowing washes
- Continuous or repeated leakage over a long period
- Damage from lack of maintenance, wear and tear or defective materials
- Sewer or drain backup unless you added an endorsement for it
- Mold, unless it results from a covered loss, and sometimes with a dollar limit
- The cost of repairing the failed pipe or appliance itself
Flood is a separate policy
Standard homeowners insurance does not cover flood. You need a flood policy, available through the National Flood Insurance Program or from private insurers. NFIP policies generally have a 30 day waiting period before coverage begins. Information is available at FloodSmart.gov. Homes in Arizona can flood even outside mapped flood zones, particularly during monsoon season.
Sewer and water backup
Backup of a sewer or drain is a frequent gap. Many insurers sell it as an optional endorsement with its own limit. If you have a basement, a lower level or older sewer lines, ask about it.
Slab leaks and hidden leaks
Coverage for slab leaks and leaks inside walls varies a lot. The questions that matter are whether the event was sudden or gradual, whether the damage was covered and whether the policy covers the cost of reaching the pipe. Ask before the slab is opened, and take photos of everything.
Your duty after a loss
Policies generally require you to protect the property from further damage. That means stopping the water and arranging drying promptly. Keep receipts for emergency work. Failure to take reasonable steps can give an insurer a reason to dispute part of the claim.
Where to get help
- Your insurance agent or the claims line on your policy
- The Arizona Department of Insurance and Financial Institutions (difi.az.gov), which handles consumer questions and complaints
- For large or complicated losses, some homeowners consult a state licensed public adjuster. Understand the fee before you sign anything
Next: how to file a water damage claim in Arizona.
Frequently asked questions
Does insurance cover a burst pipe in Arizona?
Usually the resulting water damage is covered if the burst was sudden and accidental. The pipe repair itself may not be. Ask your insurer how your policy handles both.
Does homeowners insurance cover monsoon flooding?
Rising flood water is excluded from standard policies and needs flood insurance. Rain that enters through a storm created opening in the roof is treated differently and is often covered.
Will filing a claim raise my premium?
It can. Insurers consider claim history. Ask your agent how a claim may affect your renewal, and compare it to the size of the loss.